Shipping
We ship from Picton NSW
Flat Rate AU Shipping – $11.95
We aim to keep shipping simple and affordable for our customers. Our standard shipping rate covers both tracked and untracked deliveries depending on the type of items ordered.
Shipping Methods & Costs
Pegboards & Large Orders – Sent via Sendle (Courier) or Australia Post with tracking.
Spare Pegs & Small Items – Sent via Australia Post (Regular Letter Post, No Tracking) to keep costs down and avoid extra delays.
Processing & Dispatch
We do our best to ship orders as quickly as possible! Please allow 3-7 business days for your order to be processed (excluding weekends, public holidays, and sale periods). Once dispatched, you will receive a confirmation email with a tracking number (where applicable).
Why Are Some Items Sent Without Tracking?
Spare pegs and other small items are lightweight and fit into standard envelopes, allowing us to send them at a much lower cost. If we were to send them with tracking, the price would be significantly higher. Our flat rate shipping covers both scenarios fairly, factoring in the additional costs associated with tracked courier pick-ups for pegboards.
If you prefer a tracked option for spare pegs, please email us at info@littlepegz.com.au before placing your order.
Damaged Parcels & Claims
If your tracked order arrives damaged, please contact us within 1 business day at info@littlepegz.com.au with:
Photos of the damaged item
Packaging & parcel label (showing reference number)
International Orders – Duties & Taxes
International orders may be subject to additional import duties and taxes, which are the responsibility of the customer.
Questions?
For any shipping-related questions, feel free to reach out at info@littlepegz.com.au. We're happy to help!